Support
Real help from real people.
Answers to the questions we hear most, and a team in Australia when you need one.
Screenshot: Support
Email support
Send us your question and the location it’s about. Monday to Friday, 9am to 5pm AEST.
support@flowershift.com.auQuestions.
How do I set up an alert?
Open a location, choose Alerts → New alert, pick a condition such as rain over 10mm or wind over 40km/h, and choose how you want to hear about it.
Why does my forecast differ from the national service?
We downscale to your exact location, so hills, coastlines and valleys are taken into account. Placeholder answer.
Can I share a location with my team?
Yes. Invite people by email and choose who gets which alerts.
How do I cancel?
From Account → Billing. You keep access until the end of the period you’ve paid for.
Do you have an API?
Yes. API requests are billed per 1,000 on the usage plan, with volume pricing on Enterprise. Placeholder: docs link to come.
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